State Farm® Insurance Agent Mansour Hasan
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Dallas Reynolds
October 5, 2024
5
out of
5
rating by Dallas Reynolds
"I needed help with a homeowners policy… and I needed the help ASAP. Even though I called right before closing time, Brittany took care of everything promptly and with a great attitude. The pinnacle of customer service."
We responded:
"Dallas, thank you for your wonderful review! I'm glad Brittany could assist you with your homeowners policy so efficiently, especially given the urgency. Her dedication to providing excellent service is truly appreciated. If you need any further assistance, don't hesitate to reach out. - Mansour Hasan - State Farm Insurance Agent, Knoxville, TN"
Roger Williams
September 18, 2024
5
out of
5
rating by Roger Williams
"Absolutely I would love to just give a shout out to Mansour Hassan's State farm insurance location in Farragut Tennessee. Mansour , is an associate of the owner and the CFO of Beaty Chevrolet where I am an employee. This is how I was referred to this office. Mansour is an absolute professional. Again I Just want to give a shout out to two of the staff members. Miss Gail is absolutely so polite and she so awesome but I really want to give a special shout out to Brittany Theobald with her caring her concern, truly a business woman, but very compassionate towards my needs and I'm sure others, this pertains to the entire office, but especially these individuals and we are fortunate to have them in our Community in Farragut Tennessee. Just giving this office, the recognition that it is due"
We responded:
"Roger, thank you so much for your kind words and for giving a shout out to our team! I'm glad to hear that Gail and Brittany made such a positive impact on your experience. Your recognition of their professionalism and compassion means a lot to us. We're grateful to be part of the Farragut community and to have the opportunity to serve you. If you ever need anything, don't hesitate to reach out. - Mansour Hasan - State Farm Insurance Agent, Knoxville, TN"
Abel Lupescu
September 13, 2024
5
out of
5
rating by Abel Lupescu
"As an electrical contractor, they help me with all my business insurance needs. They are professional and are always there when I need them. Thank you to Mansour and his team for their services!"
We responded:
"Abel, thank you for your kind words and for trusting us with your business insurance needs. I'm glad to hear that our team has been professional and reliable for you. We truly appreciate your support and look forward to continuing to assist you in the future. If you ever need anything, don't hesitate to reach out! - Mansour Hasan - State Farm Insurance Agent, Knoxville, TN"
Rumyana Petrova
August 12, 2024
5
out of
5
rating by Rumyana Petrova
"Knowledgeable and polite people work here and their office is worth a visit as it has the best design I have seen."
We responded:
"Rumyana, thanks for the awesome review! I'm glad you found our team knowledgeable and polite. We appreciate your compliment on our office design too! If you need anything else, feel free to drop by. - Mansour Hasan - State Farm Insurance Agent, Knoxville, TN"
Nicholas Tate
June 27, 2024
5
out of
5
rating by Nicholas Tate
"I have been with this agency for over a decade. I've started a business and have a full bundled package with everything and they've met or beat pricing on anyone I throw their way. My main point of this review is to let everyone know how personal they are in getting to know you and how they do indeed LISTEN! With insurance I have policy demands of audits to update information and was on the phone going through that and the how has things been conversation. I spent maybe 2 minutes on that in which I informed Brittany that I was getting married on upcoming weekend. She congratulated us and we moved on to the next thing. The day of the wedding we came home and had a card from state farm that arrived the day of with everyone inside that office with sweet notes of happiness! So many other things I can say when they help me with business COI for my business and other but getting that card let me know that I am not just a number to them, I am a person with a name. This is a hands down wonderful team that cares for their clients. They call sometimes just to make sure everything is OK and if I need anything. Thank you Mansour Hassan and team for your kind words and being who you are, it doesn't go unnoticed!"
We responded:
"Nicholas, I am thrilled to hear about your decade-long positive experience with our team! We are overjoyed that you appreciate our personalized service and attention to detail, especially Brittany's thoughtful gesture for your wedding. We are grateful for your kind words and look forward to assisting you with all your insurance needs in the future! Mansour Hasan - State Farm Insurance Agent, Knoxville, TN"
Sherry Britt
May 25, 2024
5
out of
5
rating by Sherry Britt
"They are good people who are always informative and willing to help you figure everything out to your advantage. Thank you so much for all you do for your customers."
We responded:
"We really appreciate the feedback Sherry. Thank you for putting your trust in our agency. If you ever need anything please let us know. "
Kelly C
May 23, 2024
5
out of
5
rating by Kelly C
"Always super helpful to me and answering all my questions."
We responded:
"Thank you, Kelly! We're happy to assist you and answer all your questions. Your support means a lot to us. - Mansour Hasan - State Farm Insurance Agent, Knoxville, TN"
Eric Jacobson
May 14, 2024
5
out of
5
rating by Eric Jacobson
"This State Farm agency is fantastic. Every time I need ed to communicate with this group they have been attentive and helpful. They walked me through everything that I needed. Great place to get your insurance."
We responded:
"Eric, thank you for your feedback! It makes our day hearing that we have been attentive and helpful whenever you've needed to communicate with us. Guiding you through everything you need is important to our team, and we're glad you found our services to be beneficial. We appreciate your recommendation and look forward to continuing to assist you. - Mansour Hasan, State Farm Insurance Agent, Knoxville, TN"
Tomma Riggs
May 8, 2024
5
out of
5
rating by Tomma Riggs
"Davis was extremely helpful and made transferring my insurance super painless!"
We responded:
"Tomma, I'm happy to hear that Davis made transferring your insurance a breeze! We're pleased to have provided you with a seamless experience. - Mansour Hasan - State Farm Insurance Agent, Knoxville, TN"
Ginger Smith
February 12, 2024
5
out of
5
rating by Ginger Smith
"We could not have asked for a better experience than with this State Farm office! Harrison and Lauren went above and beyond our expectations with every step taken. So friendly, informative and patient. Calls were returned very quickly, everything explained, and follow up was very timely. I highly recommend!"
We responded:
"Ginger, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
Pat OCONNOR
January 17, 2024
5
out of
5
rating by Pat OCONNOR
"Great service, simple process and saved me a good deal of money!"
We responded:
"Thank you, Pat! We appreciate you taking the time to leave a positive review. Please don't hesitate to reach out if you need anything."
Mazz Dunn
January 11, 2024
5
out of
5
rating by Mazz Dunn
"Davis has looked out for me and taken care of me since the beginning and has been my main guy since! The other reps are great as well and overall I’m grateful to be with State Farm! This Agency is outstanding I would recommend these guys to anyone!!!"
We responded:
"Thank you for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Davis, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Randi Ball
January 2, 2024
5
out of
5
rating by Randi Ball
"I can not say enough good things about Davis Cofer. I moved from the west coast to TN and had so much to juggle. Davis was so on top of my insurance needs, it was one less thing to have to keep track of. Great rates and even better customer service. Thanks for all you do, Davis."
We responded:
"Thanks for the kind words, Randi! We’re happy to hear Davis was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
Jane
November 21, 2023
5
out of
5
rating by Jane
"I talked to Andrew, who was incredibly helpful and friendly with my renter’s insurance. He was clear and articulate with the policy and made sure to answer my questions and concerns :) Highly recommend 20/10. Very accessible and tailored my insurance to the lowest-priced quote in town 👍"
We responded:
"Jane, thank you for the positive review! It makes us incredibly happy to know that we were able to help you with your insurance needs. Thank you for the shoutout for Andrew. He is a wonderful asset to our team. We value you for letting us be your good neighbor!"
Jenny Baird
November 17, 2023
5
out of
5
rating by Jenny Baird
"They are very helpful. They listen to what I need and give me the best plan."
We responded:
"Thank you for the five-stars, Jenny! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
vickie cofer
November 9, 2023
5
out of
5
rating by vickie cofer
"Professional, courteous staff to answer all our questions and provide affordable coverage!!"
We responded:
"Vickie, thank you for the five stars! Our team values your confidence in us to handle your insurance policies."
Joseph Robertson
October 30, 2023
1
out of
5
rating by Joseph Robertson
"Horrible service. Avoid at all cost."
We responded:
"Joseph, Firstly, thank you for your business. We take customer service very seriously, and we have a policy in our office not to engage on the phone with people using foul language or treating others without respect. When this becomes the case we try to help through written communication or text. We are sorry that your rate went up. As we tried to explain when you cancel some polices the multi-line discount is removed causing a change of rate. We know that rate changes are not ideal and we do everything we can to try to make sure you get the best rate possible. I wish you the best of luck with your insurance in the future."
Joseph Robertson
October 30, 2023
1
out of
5
rating by Joseph Robertson
"Raised my auto insurance 33% without any notice or reason. Zero claims. Untrustworthy and refused to pick up the phone or call me back. Brittany in particular is extremely patronizing and unprofessional who will text you maybe after refusing to speak on phone. Avoid at all cost."
We responded:
"Joseph, Firstly, thank you for your business. We take customer service very seriously, and we have a policy in our office not to engage on the phone with people using foul language or treating others without respect. When this becomes the case we try to help through written communication or text. We are sorry that your rate went up. As we tried to explain when you cancel some polices the multi-line discount is removed causing a change of rate. We know that rate changes are not ideal and we do everything we can to try to make sure you get the best rate possible. I wish you the best of luck with your insurance in the future."
Missy Sexton
September 5, 2023
5
out of
5
rating by Missy Sexton
"Davis is so helpful and makes everything understandable."
We responded:
"Missy, thank you for the shoutout for Davis! Our office loves being your good neighbor."
Nathan Hanson
June 26, 2023
5
out of
5
rating by Nathan Hanson
"I appreciate Harrison at Mansour Hasan State Farm for helping me convert my coverage from a different state to Tennessee coverage. Everything with smoothly and I appreciate him taking the time to follow up to confirm I was taken care of."
We responded:
"Nathan, thank you for taking the time to share your experience with our office! Our team works hard to provide quality insurance, and we are thrilled to hear that Harrison was able to do just that for you! We appreciate you putting your trust in our office to help protect what matters most."
Misty Danmyer
June 26, 2023
5
out of
5
rating by Misty Danmyer
"Moving is never easy. Harrison made the transition seamless."
We responded:
"Thank you, Misty! We are fortunate to have hard-working team members, like Harrison, who do their best for their customers. Thank you for trusting us with your coverage needs!"
Dylan Moseley
June 24, 2023
5
out of
5
rating by Dylan Moseley
"Harrison has been fantastic to work with and extremely helpful during the transition from other insurance providers. Would highly recommend!"
We responded:
"Dylan, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Harrison cares a lot about our customers."
Anker Browder
May 15, 2023
5
out of
5
rating by Anker Browder
"best quote and fast coverage.....pleasure to do business with. Thanks Harrison!"
We responded:
"Anker, thank you for taking the time out of your day to leave us a review! We love hearing about how Harrison provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
Elliott Anders
May 12, 2023
5
out of
5
rating by Elliott Anders
"Switched from several other insurance companies and consolidated our coverages with State Farm. Night and day difference. I speak with Harrison at their office down the road when I call, not a regional call center. Mansour’s entire team has been friendly and helpful in answering our questions and getting us anything we need. I’m confident we made the right decision in choosing Mandour’s team and State Farm."
We responded:
"Elliot, we’re so glad to hear how Harrison was able to help you with your insurance needs! He is an essential part of our team, and we appreciate you letting us know how well he was able to assist you. Thank you for choosing us as your insurance provider!"
Desiree Winnett
May 12, 2023
5
out of
5
rating by Desiree Winnett
"I have no issues with state farm they are phenomenal ☺️"
We responded:
"Desiree, thank you! We appreciate your trust in us to take care of your insurance policies."